Basic Responsibilities as a Flight Attendant
The most visible aspects of a flight attendant's job may be safety demonstrations and serving refreshments to passengers, but the position actually carries a considerable amount of responsibility. A flight attendant acts as an ambassador between the airline and its customers by making passengers feel comfortable during the flight. Flight attendants are also effectively the administrative staff on board the aircraft, responsible for the reporting and inventory work that keeps a flight running smoothly. Their most important duty, however, is seeing to the safety of everyone on board.
Passenger Comfort
To better impart a pleasant flying experience, flight attendants spend much of their in-flight time seeing to the comfort and needs of passengers. Pre-flight, flight attendants ease frustration and wait time by helping passengers to their seats and assisting with the stowing of carry-on luggage. They see to passengers' comfort by distributing sleep masks or blankets, and some airlines provide headsets or magazines if requested. Depending on the flight length, flight attendants may serve beverages and food as many as three times to passengers and to cockpit crews. Throughout the flight, flight attendants respond to passenger requests and fulfill them as much as possible. Help small children, elderly or disabled persons, and any others needing assistance. At the end of the flight, the attendants help passengers with their carry-on luggage and exiting the plane. These duties keep an attendant busy, but they also help build a relationship between passengers and the airline.
Administrative Duties
The less visible responsibilities of a flight attendant are nonetheless vital to the daily functions of airline flights. They must attend flight briefings to be apprised of any special passenger considerations and what to expect in-flight; no flight is exactly the same. Once on board, the attendant takes inventory of refreshments and first aid equipment and alerts appropriate personnel in case of shortages. At the end of the flight, attendants submit reports to the airline with flight details, including any medical issues encountered and the cabin's condition.
Passenger Safety
The first priority for flight attendants is seeing to the safety of every passenger on board. They are the ones providing safety demonstrations or setting up a video with safety directions to inform passengers of how to use the lifesaving devices aboard the plane. Attendants are responsible for securing the aircraft's doors and making sure emergency equipment and exits are functioning properly. Attendants secure any loose items around the cabin and check passengers for correct observance of safety procedures to prevent hazards mid-flight. Should any passenger engage in unsafe behavior during the flight, attendants respond by informing the passenger of the infraction and enforcing safety procedures if necessary.
Emergencie
In emergencies, flight attendants take the lead in aiding passengers. This may be as simple as providing reassurance during episodes of turbulence or as serious as administering first aid or evacuating passengers from the plane. Flight attendants must be prepared to provide direction and instruction for emergency landings and to assist passengers out of emergency exits and with emergency equipment. Should a medical emergency occur during flight, an attendant assesses the condition of the passenger, performs first aid if needed and, upon landing, informs the cockpit crew of the situation. The flight attendants also report any malfunctions encountered so they may be tended to after landing.
Superhero
Well, its not like a Superman or Captain America but flight attendant sometimes has to deal with a terrorist or hijacker and even with a bomb. Flight attendant has to be prepared for this threat and apply the safety procedures that has been trainned. Sometimes flight attendant have to give a CPR for person who needed and helping a pregnant women giving a birth if happen during the flight.
Job Duties and Tasks
1) Announce and demonstrate safety and emergency procedures such as the use of oxygen masks, seat belts, and life jackets.
2) Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, and/or schedules.
3) Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
*just assist not carry the luggage, except for those who reaaly need to be help.
4) Assist passengers while entering or disembarking the aircraft.
5) Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
6) Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
7) Collect money for meals and beverages (if they sell the food or drinks)
8) Conduct periodic trips through the cabin to ensure passenger comfort, and to distribute reading material, headphones, pillows, playing cards, and blankets.
9) Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
8) Conduct periodic trips through the cabin to ensure passenger comfort, and to distribute reading material, headphones, pillows, playing cards, and blankets.
9) Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
10) Direct and assist passengers in the event of an emergency, such as directing passengers to evacuate a plane following an emergency landing.
11) Prepare passengers and aircraft for landing, following procedures.
12) Greet passengers boarding aircraft and direct them to assigned seats.
13) Heat and serve prepared foods.
14) Announce flight delays and descent preparations.
15) Sell alcoholic beverages to passengers.
16) Take inventory of headsets, alcoholic beverages, and money collected.
17) Walk aisles of planes to verify that passengers have complied with federal regulations prior to take-offs and landings.
18) Administer first aid to passengers in distress.
19) Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
20) Inspect passenger tickets to verify information and to obtain destination information.
21) Operate audio and video systems.
22) Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
23) Reassure passengers when situations such as turbulence are encountered.
24) Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
11) Prepare passengers and aircraft for landing, following procedures.
12) Greet passengers boarding aircraft and direct them to assigned seats.
13) Heat and serve prepared foods.
14) Announce flight delays and descent preparations.
15) Sell alcoholic beverages to passengers.
16) Take inventory of headsets, alcoholic beverages, and money collected.
17) Walk aisles of planes to verify that passengers have complied with federal regulations prior to take-offs and landings.
18) Administer first aid to passengers in distress.
19) Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
20) Inspect passenger tickets to verify information and to obtain destination information.
21) Operate audio and video systems.
22) Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
23) Reassure passengers when situations such as turbulence are encountered.
24) Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
Sources :
http://www.snagajob.com/job-descriptions/flight-attendant/
http://job-descriptions.careerplanner.com/Flight-Attendants.cfm
http://job-descriptions.careerplanner.com/Flight-Attendants.cfm
